Enlit Australia Connect Program

Please note that these sessions will take place in Australian Eastern Daylight Time (AEDT).

Speakers:
Annie Sampson, Head of IT Business Enablement, Energy Markets Technology, Origin Energy
Sheree Gordon, Head of Customer Service & Experience, Business Energy & Energy Services, Origin Energy
Joe Delaney, Industry Strategy Director, Energy & Utilities, Salesforce

The relationship between energy companies and their C&I customers is changing fundamentally. No longer retailing simple commodities, utilities are now expected to be energy partners, providing an integrated client experience across increasingly complex offerings, including commercial solar, storage, EV fleets, demand management, PPAs and carbon reporting.

In a highly disrupted energy landscape, how do you build trust with your customers? Uncover how Synergy leverages insights to proactively drive customer understanding across the organisation and scales and integrates intelligent energy solutions with customer engagement at forefront, in the face of the energy transition.

Keynote Speakers: 

Bede Hackney, Regional VP, Databricks Australia & New Zealand
Fahed Mostafa, GM, Enterprise Data Services, Australian Energy Market Operator (AEMO)

Data is at the core of nearly every innovation in the energy and utility industry. Join Databricks for this session as we demonstrate how leading organisations in this sector are harnessing the power of data and analytics to solve strategic challenges and make smarter decisions that minimise risk, streamline operations and move us toward a net zero world. 

AEMO will be sharing their data journey and the business initiatives and outcomes that are underpinned by data and AI in their ongoing pursuit of data-driven innovation.

Moderator: David Prins, Principal, Etrog Consulting

Panellists:
Sarah McNamara, Chief Executive, Australian Energy Council
Joao Segorbe, Execuitve General Manager Strategy Corporate Development, AGL Energy
Matthew van  der Linden, CEO, Flow Power
Gavin Mooney, Utilities Industry Advisor, SAP Australia

The energy transition has created a need for the industry to improve customer communications and to build greater trust with the public. This new reality will be the focus of this high level panel. 

More information coming shortly

Customer Engagement

Business Technology

Innovations

Ruchika Deora, Founder & Chair, Women & Energy
David Prins, Principal, Etrog Consulting
Richard McIndoe, CEO Edge Electrons

Hear a panel of first-class experts from leading industry organisations examine the challenges of building customer trust and how to overcome them.

Kelley Yeats, Marketing Manager, Synergy

Supporting customers through transformed experiences. How Synergy used disconnections to reshape customer support programs and mitigate bill shock.

Joshua Moran, Commercial Manager, Renewable Gas, Jemena

Hear Joshua cover how leading distribution companies are rethinking their entire approach as they work to earn the trust of customers and adapt to a clean energy world.

Jennifer Tarr, GM Stanwell Energy

Jennifer will share her insights on the cutting edge of customer care in the energy transition and how it lies with large scale users.

Rimu Nelson, GM Customers and Energy, CleanCo

An in-depth focus on customer relations and the challenges guiding large scale users through the energy transition. You’ll hear how these efforts can be used as a model for working with customers of all types.

Luke Stow, CEO, Lamps Media

Utility companies now have the tools available on multiple platforms to build customer trust and engagement. Luke will provide his expert insights on how best to improve customer experience.

Shannon Connolly, GIS Project Manager, Energy Queensland

Doug van Gelder, National Practice Manager, Utilities & Telecommunications, Esri Australia

In this session, Energy Queensland share insight into their ground breaking digital transformation project – widely regarded as the largest GIS program in the world. Learn how the first-of-its-kind approach integrates a vast network of electrical information assets into a single GIS solution. The new capabilities save millions a year, and advance key objectives in safety, asset management, operations, field work and interoperability.

 

Darren Hill, GM Commercial and Business Development, Horizon Power

Hear how hydrogen is creating exciting new opportunities for stronger links between customers and utilities and we transition to a clean energy world.

Naman Joshi, Senior Manager, Field Engineering, Databricks

Join this session as we demonstrate how energy and utility companies are able to leverage data analytics, machine learning and AI to unlock new efficiencies in production while mitigating risk and reducing operational downtime, powered by a single and collaborative platform for your internal data citizens.

Moderator: Heather Johnstone, Content Director, Enlit Europe

Speakers:
Aziz Sulaiman Rahim, Principal, Siemens Energy Ventures 
Felix Krause, Partner, Vireo Ventures
Philipp Kövener, Program Manager Trend and Innovation Scouting, Germany Trade and Invest
Martin Baart, CEO, ecoligo GmbH
Alexandra Khripko, Senior Expert, Start-ups, Germany Energy Agency

Moderator: Stuart Allinson, Energy Partner, Startupbootcamp

Speakers:
Trevor Townsend, CEO Startupbootcamp
Dan Cronin, VP – Oceania Strategy, Mitsubishi Australia Limited
Beth Henderson, Singapore Program Director, Startupbootcamp

A lively roundtable discussion around different approaches to the energy transition with a focus on initiatives leading to a net-zero economy.

Moderator: Stuart Allinson, Energy Partner, Startupbootcamp

Speakers:
Alex Lewis, Co-Founder & CEO, Electro-Active Technologies Inc.
Tulika Raj, Co-Founder & CEO, SunGreenH2
Saeid Masudy Panah, Co-Founder & CTO, SunGreenH2
Leroy T. Nyangani, Co-Founder & Team Lead, NeedEnergy
Yvonne Power, Co-Founder & COO, Village Energy
Wayne Liubinskas, Co-Founder & CEO, Village Energy

Hear 4 presentations from innovative start-up companies who have had significant impact on the power and utilities.

Kate Russell, Head of Corporate Partnerships, Startupbootcamp
Stuart Allinson, Energy Partner, Startupbootcamp

 

More information coming shortly

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