Industry Roundtables

The Industry Roundtables at Enlit Australia are focused and detailed discussions geared to analyse both strategies and solutions critical to managing the ongoing energy transition in the Australian power and utilities industry.

They will be informative and dynamic discussions that offer a deep dive into specific industry issues.

The Roundtables offer a unique opportunity for high powered industry participants to engage with industry peers and leaders.

The Industry Rountables are open to all Enlit Australia attendees, however availability is very limited. Each Roundtable has a maximum of 10 participants. Please indicate in the form below your top 2 preferences.

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Roundtables

March 16, 10:30 am - 11:30 am | Roundtables

Preparing for the energy transition: A practical guide to getting started.

As energy professionals search for practical ways to facilitate the transition to a new network model – one team has run the gauntlet creating a roadmap for all others to leverage.

Esri Australia’s National Utilities Manager Doug van Gelder and his Sergeant at Arms – GIS Program Manager, Michael (Mick) Rhodes – will share the hard lessons learned and big successes earned from the country’s first rollouts of Esri’s utility network model.

This is a warts and all run through of the journey ahead for many within the utility sector. Whether you’re looking to make small steps or big leaps, this is a session you should not miss.

Facilitated by: Doug van Gelder, National Utilities Manager, Esri Australia and Michael Rhodes, UGIS Program Manager, Esri Australia

Please note: There will be limited seating at each roundtable discussion – registration is mandatory. Register to attend Enlit Australia to confirm your participation in this roundtable discussion. 

Speaker/s: Doug van Gelder, Michael Rhodes,

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Roundtables

March 16, 2:00 pm - 3:00 pm | Roundtables

Protecting critical infrastructure from natural threats and bushfires

Conversation led by Bradley Smith.

Please note: There will be limited seating at each roundtable discussion – registration is mandatory. Register to attend Enlit Australia to confirm your participation in this roundtable discussion.

Speaker/s: Bradley Smith,

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Roundtables

March 17, 10:30 am - 11:30 am | Roundtables

How consumer expectations are transforming CX

The world’s most successful utility providers don’t just sell services. They attract and retain loyal customers and deliver personalised experiences, recommendations and world-class services across every channel and touchpoint.

Join SAP and Qualtrics, as we explore how the industry is taking action to design and improve experiences they deliver. Through a collection of engaging, real-life examples, and drawing on new research from SAP and Qualtrics, you’ll learn:

  • The latest trends and behaviours driving customer expectations in the utilities industry

  • How to quickly and effectively adjust listening programs for modern business environments

  • Tangible ways to improve the experiences delivered by placing insights at the core of services and product innovation

Please note: There will be limited seating at each roundtable discussion – registration is mandatory. Register to attend Enlit Australia to confirm your participation in this roundtable discussion. 

Speaker/s: Belinda Ochynski, Conor Stephens,

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