How Water Utilities are Transforming to a Customer and Digital First Approach – Insights from Yarra Valley Water

Like many industries making the shift to customer and digital first approaches, water utility companies are also looking to change the way they interact with their customers. Forward looking water utilities are investing in digital technologies that help them deliver better customer experiences while also focus on sustainable environmental practices. 

In this webinar, you’ll hear from Yarra Valley Water who provides water and sanitation services to over 1.9 million people in Australia. With Salesforce Customer 360 and other partners, Yarra Valley Water is developing a new digital platform to deliver faster and more responsive customer engagement that support thriving communities, along with many innovative and data driven offerings. 

Join us for an upcoming live panel discussion featuring Yarra Valley Water CTO, Rupesh Ratilal, to learn about:

  • Key strategies for driving growth in today’s utility landscape
  • How Yarra Valley Water is developing a new digital platform to deliver faster and more responsive customer engagement that support thriving communities
  • Yarra Valley Water’s latest digital offerings and services, focusing on sustainable environmental practices. 

Register now to reserve your spot at this exclusive webinar discussion with live Q&A.

Meet the Panel

DavidMacDonald_BW

David MacDonald
Account Executive, Energy & Utilities, Salesforce Industries

 

RupeshRatilal_BW

Rupesh Ratilal
Manager, Technology Strategy and Security, Yarra Valley Water

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