Program

Digital Utilities & the Customer

1.30 – 2.00 pm | Transformation: Driving Efficiency and Improvement
Speaker: Zoltan Kelly
A case study from a leading water utility on deploying new thinking to traditional challenges.

 

2.00 – 2.30 pm | Best Practices in Customer Management
Speaker to be announced. 
The real value of digitalisation is realised when managing customer engagement. Here is a look at some of the techniques that have borne great results.

 

2.30 – 3.00 pm | Think 180 Presentation
Speaker and session focus to be announced

 

3.00 – 3.30 pm | Flux Federation Presentation
Speaker: Jessica Venning Bryan

 


Session Details

Tickets:
Included in Expo and Summit Pass

When:
March 17
1:30 pm - 3:00 pm

Where:
Retail & Digital Transformation Hub

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