Digital Utilities & the Customer
1.30 – 2.00 pm | Transformation: Driving Efficiency and Improvement
Speaker: Zoltan Kelly
A case study from a leading water utility on deploying new thinking to traditional challenges.
2.00 – 2.30 pm | Best Practices in Customer Management
Speaker to be announced.
The real value of digitalisation is realised when managing customer engagement. Here is a look at some of the techniques that have borne great results.
2.30 – 3.00 pm | Think 180 Presentation
Speaker and session focus to be announced
Included in Expo and Summit Pass
1:30 pm - 3:00 pm
Retail & Digital Transformation Hub