Digitalisation Block

1.30 – 2.00 pm | The Digital Experience: Services for a Lifestyle
Speaker: To be announced
Utilities must use their digital expertise to understand and engage with customers with a deep understanding of the lifestyles of their end-users.


2.00 – 2.30 pm | The Digital Experience: Case Study for the Internal Customer
Speaker: Rob Mannion
Often not enough of a focus, the needs of the internal customer, those utility and power company employees who face the end-user, needs to be understood.


2.30 – 3.00 pm | Digitalising Works Experience
Speakers: Chris Cunningham and Nic Reardon 
A real world case study where a leading network company details how they digitized critical processes.


3.00 – 3.30 pm | The Digital Ecosystem: Where is Digitalisation Taking Us
Speaker: Smart Energy Water
We now are living in a predominately digital world. But what are the yet to be explored possibilities of this exciting environment.


3.30 – 4.00 pm | Intelligent Asset Management and Analytics
Speaker: Think 180
How are all the new tools available used to perform the task that is the backbone of any power and utility company.


Session Details

Included in Expo and Summit Pass

March 10
1:30 pm - 4:00 pm

Retail & Digital Transformation Hub

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